About Connect 16 Port Telephone Voice Logger Call Recorder
Connect CVL-U16B USB Voice Logger/Call Recorder for Telephone allows users to record conversations of a maximum of 16 Telephone lines or PBX Extensions and store the records in the computer's hard drive through a USB port. The combination of hardware and software of Connect telephone call recorder is an ideal product to keep track of conversations, stock up the records, filter desired results via advanced searching tools, monitor online calls, and myriads of other features.
Features
- Supports POT/Analog Telephone Line/PBX Extensions/Radio-Analog Supporting most major PBX systems such as Cisco, Avaya, Nortel, Mitel, Panasonic, Matrix NEC, etc.
- Auto recording of all incoming and outgoing calls as compressed WAV files without taking too much space in the storage device
- Using Connect Voice Logger's Online monitoring features supervisors or team leaders can select an agent or extension to monitor their calls in progress
- Auto gain control and auto echo cancellation for audio quality
- Lan-based centralized management software - connect voice logger comes with centralized management software that can be used to record and call multiple locations/offices from a centralized server or location.
- It can be easily integrated with any third-party database or tool like SQL, MY SQL, ACCESS, etc.
| Minimum Order Quantity |
1 Piece |
| Number of Channels |
16 |
| Supports Operating System |
Windows 10 |
| Usage/Application |
Analog Telephone Call Recorder |
| Color |
White |
| Recording Formats |
Wav |
| Required Computer RAM |
2 GB Ram |
| Brand |
Connect |
| Country of Origin |
Made in India |
Efficient Multi-Line RecordingThe Connect 16 Port Telephone Voice Logger is tailored for environments where simultaneous voice recording from multiple lines is essential. It simplifies monitoring and archival of telephonic interactions, scaling effortlessly for small to large business operations.
Robust Construction and DesignBuilt with a sturdy metal housing and a sleek white appearance, this call recorder ensures both durability and a modern aesthetic. The analog screen provides clear operational feedback, aligning with professional and commercial needs.
FAQ's of Connect 16 Port Telephone Voice Logger Call Recorder:
Q: How does the 16 Port Telephone Voice Logger work?
A: This device connects to up to 16 analog telephone lines, recording all incoming and outgoing calls automatically. Each call is logged and stored for future playback and analysis, securing communication records for your business.
Q: What is the process for setting up the device?
A: Installation involves connecting each analog phone line to the respective ports on the logger. The device requires minimal configuration, after which it begins recording calls seamlessly. No additional button input is required since it's designed for continuous operation.
Q: When should a business consider using this call recorder?
A: Organizations with multiple phone extensions, such as call centers, customer support departments, or offices managing confidential conversations, will benefit greatly. It ensures compliance, improves quality control, and safeguards against disputes.
Q: Where can I source the Connect 16 Port Voice Logger in India?
A: This product is widely available through authorized suppliers, traders, and wholesalers across India. Interested buyers can contact local distributors or inquire online to find competitive pricing and support.
Q: What are the usage scenarios for this voice logger?
A: Typical use cases include recording customer service calls, monitoring sales team conversations, and supporting training by reviewing real call examples. It is vital for documenting agreements, ensuring compliance, and maintaining service quality.
Q: What are the benefits of using a 16-port call recorder with caller transfer?
A: It provides comprehensive call documentation, enables caller transfer tracking, and allows for efficient resolution of customer queries. These features contribute to improved operational transparency and customer satisfaction.